Support

Whatever your question or issue, our team is here to lend a hand.
We're a talkative bunch. If you have a query about U or your account, let us know.

Your experience as a customer is our main priority and we have a dedicated customer services team whose sole job is to help you out, and help you get the best U experience possible. So click the 'Contact Us Now' button below!

If you're stuck, have a general query, want to complain or suggest a general improvement to our site (or just fancy a chat!), there's a handful of ways you can get in touch with us:

  • Click here to contact us
  • Call us on 033 320 236401
  • Got a minute? Please fill in our customer survey and tell us how we are doing.

1Calls to 03 numbers cost the same as an 01 or 02 number and are included in your inclusive minutes in the same way. Calls outside of inclusive minutes are charged at standard network rates.

Contact us now