| Website | |
|---|---|
| New applications | |
| Logging in to your account |
| Accounts | |
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| New card orders | |
| Using your card in shops and online | |
| Using your card at cash machines | |
| Receiving BACS payments (e.g. wages or benefits) | |
| Receiving Faster Payments (e.g. one-off or regular transfers) | |
There’ll be some maintenance happening on our inbound payment systems this Sunday (23 September) from around 6:00am to 6:00pm. Any payments sent to U Accounts after this time might arrive a little later than usual, but should do so before 7pm at the latest. Thanks for your patience! |
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| Making payments from your U Account | |
| Setting up and paying direct debits | |
| Crediting U Points to your account | |
| Contacting Us | |
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| By sending us a query | |
| By live chat (Monday to Friday, 9.00am to 5.00pm) |