Service status

Service or product issues and upcoming changes will be displayed on this page. Sometimes things go wrong with the banking infrastructure that we can't predict, but we promise to keep you informed here.
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Accounts
Statements and Account Balance | Pending balance from declined transactions
We're aware of a network issue that occurred yesterday (13 November) that caused some U Account cards to be declined for purchases and at cash machines and account balances that are still pending. Our engineers are working hard to get this sorted for you. We're really sorry for any inconvenience caused.
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Weekend Planned Maintenance
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