| Website | |
|---|---|
| New applications | |
| Logging in to your account | |
| Using our mobile app |
| Accounts | |
|---|---|
| Statements and Account Balance | |
| Making transactions | |
| Using your card at cash machines | |
| Receiving payments to your U Account (Inbound) | |
| Making payments from your U Account (Outbound) | |
| Direct Debits | |
| Crediting U Points to your account | |
| Activating your card and retrieving your PIN | |
| Depositing with PayPoint | |
| Weekend Planned Maintenance |
| Contacting Us | |
|---|---|
| By sending us a query | |
| Live Chat | |
Live chat will be closing at a slightly earlier time of 5pm over the next few weeks due to team training. If you need to get in touch after this time, please go to www.uaccount.uk/contact-us and send us a secure message, and an agent will be back in touch shortly. |
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